Patient Care Technician Certification (PCTC) AMCA Practice Exam

What principle of patient care must assistive personnel uphold when handling records and patient information?

1. Confidentiality

2. Transparency

3. Accountability

4. Eligibility

The correct answer is: Confidentiality

The principle of confidentiality is crucial in patient care as it ensures that personal and sensitive information about a patient is protected from unauthorized access or disclosure. This principle is grounded in ethical standards and legal regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States, which mandates that healthcare providers safeguard patient information to maintain trust in the healthcare system. By upholding confidentiality, assistive personnel not only respect the privacy of patients but also foster a safe environment where patients feel secure in sharing their health information. Confidentiality is vital for building and maintaining a trusting relationship between patients and healthcare providers, as patients are more likely to share pertinent information if they know it will remain confidential. In contrast, the principles of transparency, accountability, and eligibility, while important in the broader scope of healthcare practices, do not specifically pertain to the handling of records and patient information in the same way that confidentiality does. Therefore, maintaining confidentiality is the key principle that assistive personnel must uphold in their role involving patient records and information.